Mgt603 Online Quiz Announced

Quiz # 03 (Announcement) Dated: Jun 18, 10 
On-Line Quiz (No.03) Announcement 
Quiz will cover video lecture no. 01 to 25 
Schedule

Opening Date and Time 
June 22, 2010 At 12:01 AM (Mid-Night)

Closing Date and Time
June 24, 2010 At 11:59 PM (Mid-Night)


24 hours extra time is not available

MGT211 Assignment # 2 solution

“Role & Scope of Human Resource Managers in Business Firms”

“Suppose you are working as an HR Manager of a manufacturing firm. You are going to hire a Deputy Manager marketing through print ad in a news paper. List down all the job Description & Job Specification characteristics which you will require in your proposed candidate suitable for this job”.

Solution:-

Job Description:
Strong professional ethics.
Since we are dealing with International clients, it is very important for you to have exceptional English skills – both verbal and written
Ability to communicate and articulate your thoughts well
Extraordinary writing skills – you should be able to or have experience writing marketing copy / blurbs. General story writing skills do not count as relevant experience
Ability to handle sensitive or negative client situations with tact
Ability to manage the production and distribution of press releases through online channels
Exceptional multi-tasking skills. Ability to structure and manage multiple initiatives simultaneously and drive them to completion.
A deep understanding of the PK culture and work ethics
Web savvy – a good grasp on online tools and resources
Team oriented. Collaborative.
Demonstrated Leadership Skills – we will require evidence of past leadership roles at university or career-level
Past Customer Care or Client Management experience will be considered a bonus 

Candidates with the following will be preferred:
Thorough experience with International Public Relations, Media handling and Online marketing, or experience working in multinational organizations
Experience working with International Clients – specifically in PK, USA, Europe and Canada
Have studied, lived or worked in Punjab
Understanding of the culture, memes and trends in the video game industry will be preferred

Job Specification
The successful candidate for the Deputy marketing manager position will possess these qualifications
Experience - Deputy Manager marketing:
10 years of progressively more responsible positions in marketing, preferably in a similar industry in two different firms.
Experience supervising and managing a professional staff of seven.

Education - Deputy Marketing Manager:
Master Degree in Marketing or a related field required.
PHD in Business or Marketing preferred.

Required Skills, Knowledge and Characteristics - Deputy Marketing Manager:

Strong effective communicator.
Highly developed, demonstrated teamwork skills.
Ability to coordinate the efforts of a large team of diverse creative employees.
Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution. Commitment to continuous learning.
Expert in Internet and social media strategy with a demonstrated track record.
Demonstrated effectiveness in holding conversations with customers, customer evangelism, and customer-focused product development and outreach.
Demonstrated ability to see the big picture and provide useful advice and input across the company.
Ability to lead in an environment of constant change.
Experience working in a flexible, employee empowering work environment. Structured or large company experience will not work here.
Familiarity and skill with the tools of the trade in marketing including PR, written communication, website development, market research, product packaging, Microsoft software suite of products, visal communication software products, and creative services.
Experience managing external PR and communication consulting firms and contractors.
Experience in the global marketplace is a plus.

We always try our best to upload 100% correct solution BUT it is requested that you kindly review it before submission, please.

MKT610 Current Quiz

Question # 1 of 15 ( Start time: 03:14:50 PM ) Total Marks: 1 

Marketing relationships are: 

Select correct option: 

Intensely personal, like human relationships

Intended to deliver short-term customer satisfaction

Intended to deliver long-term customer satisfaction

The most important element of the marketing mix

Question # 2 of 15 ( Start time: 03:15:51 PM ) Total Marks: 1 

Strategic drift, where strategies progressively fail to address the strategic position of the organization, is frequently followed by: 

Select correct option: 

A change of CEO

Transformational change

Transformational change or demise

Transactional change

Question # 3 of 15 ( Start time: 03:17:20 PM ) Total Marks: 1 

In which case, probability of customer incraese to become a defector? 

Select correct option: 

Complaints not expressed but resolved

Complaints expressed and resolved

Complaints not expressed and not resolved

Complaints expressed but not resolved

Question # 4 of 15 ( Start time: 03:18:36 PM ) Total Marks: 1 

Companies can build interest and enthusiasm by using databases to remember customer preferences. This strategy helps to which of the following? 

Select correct option: 

Identify prospects 

Avoid serious customer mistakes 

Reactivate dormant customers 

Deepen customer loyalty 

Question # 6 of 15 ( Start time: 03:21:36 PM ) Total Marks: 1 

The acronyms that we use for FUD is: 

Select correct option: 

Fear, Uncertainty, Divisions

Fear, Uncertainty, Doubts

Fear, Understandings, Doubts

Fear, Understand, Debits

Question # 7 of 15 ( Start time: 03:23:02 PM ) Total Marks: 1 

Customer service facilitation includes EXCEPT: 

Select correct option: 

Divert attention of customer 

Resolve problem

Improve efficiency

Provide full information

Question # 5 of 15 ( Start time: 03:20:04 PM ) Total Marks: 1 

Customer relationship management applications dealing with the analysis of customer data to provide information for improving business performance best describes by which of the following? 

Select correct option: 

Generic customer relationship management applications

Supply chain management applications.

Analytical customer relationship management applications

Operational customer relationship management applications

Question # 8 of 15 ( Start time: 03:23:47 PM ) Total Marks: 1 

Horizon cat food mailed a packet of catnip seed to every person who visited its website. Along with the catnip seed was a note that advised consumers to visit www.horizon.com if they wanted to create a cat-friendly garden. This illustration is the best use of which concept for approaching prospect customer? 

Select correct option: 

Print advertising

Direct marketing

Personal selling

Public relations

Question # 9 of 15 ( Start time: 03:25:15 PM ) Total Marks: 1 

Which one of the following terms deals with the same product availability in different weights? 

Select correct option: 

Proliferation of Labeling

Proliferation of Imaging

Proliferation of Packaging

Proliferation of Brand

Question # 10 of 15 ( Start time: 03:26:44 PM ) Total Marks: 1 

All helps to prevent customers’ defection EXCEPT: 

Select correct option: 

Compulsion due to technological and environmental forces

Attempt to Track Losses

Customers Specific Approach

Customer Win—Back Program

Question # 11 of 15 ( Start time: 03:28:14 PM ) Total Marks: 1 

The marketing concept holds that customers will remain loyal if: 

Select correct option: 

The company produces a product with enough features to satisfy everybody 

The company's marketing activities are persuasive enough. 

A company offers numerous 'specials'. 

The customers' needs are met at a price that represents value for money.

Question # 12 of 15 ( Start time: 03:29:37 PM ) Total Marks: 1 

Which of the following statements is correct? 

Select correct option: 

Acquiring customers is on tenth the cost of retaining customers

Retaining customers is same as the cost of acquiring new customers

Retaining customers is on fifth the cost of acquiring new customers

Retaining customers is on tenth the cost of acquiring new customers

Question # 13 of 15 ( Start time: 03:31:01 PM ) Total Marks: 1 

Personal selling is an effective tool to assist the buying process, especially for high priced products. Personal selling is not commonly used for which of the following purposes? 

Select correct option: 

Building up buyer's preferences

Pressurizing the customer into making a decision

To create static images only 

Developing customer convictions and feelings about a product and company 

Question # 14 of 15 ( Start time: 03:32:31 PM ) Total Marks: 1 

What is not the part of an effective integrated advertising campaign? 

Select correct option: 

Precision of message 

Cultivation of customer relationships

Impact 

Static images only 

Question # 15 of 15 ( Start time: 03:34:00 PM ) Total Marks: 1 

With respect to customer satisfaction, which of the following is referred as the key to success? 

Select correct option: 

Preference

Up-to-date Supply

Courtesy

Enthusiasm

Another Quiz:-

Question # 1 of 15 Total Marks: 1 

One of the major trends in advertising is the issue of message dilution or distortion due to the increasing amount of competitive advertising that often results in confusing the consumers. This distortion is due to what? 

Select correct option: 

Advertising myopia 

Advertising coercion 

Advertising clutter 

Advertising confusion 

Question # 2 of 15 Total Marks: 1 

Which of the following is NOT a dimension of service quality? 

Select correct option: 

Empathy

Assurance

Reliability

Competence

Question # 3 of 15 Total Marks: 1 

The loyalists who divide their loyalty among few available brands are falls in which of the following category? 

Select correct option: 

The same watchers

Innovators

Hardcore 

The soft core

Question # 4 of 15 ( Total Marks: 1 

Which of the following is not one of the questions that needs to be answered in doing industry and competitive analysis? 

Select correct option: 

What is causing the industry's competitive structure and business environment to change?

Which companies are in the strongest/weakest competitive positions?

What strengths, weaknesses, opportunities and threats are of the organzation?

What is competition like and how strong is each of the various competitive forces

Question # 5 of 15 Total Marks: 1 

When describing product and services along the tangible-intangible continuum for goods and services, which of the following is considered a dominant tangible? 

Select correct option: 

Fast food outlets

A haircut

Washing powder

A visit to the doctor

Question # 6 of 15 Total Marks: 1 

Operational customer relationship management supports which of the following function? 

Select correct option: 

Front Office 

Customer campaigns 

Effective interaction 

Data mining 

Question # 7 of 15 Total Marks: 1 

Which of the following customers require special attention? 

Select correct option: 

Children 

Foreign Visitors

Both a and b 

None of the above

Question # 8 of 15 Total Marks: 1 

Within our own organization, all works, efforts and objectives should focus on customers designing of product, ease and comfort to users, quality steadfastness are known as: 

Select correct option: 

Product Based Culture

Customer Success Factor

Customer-Based Measures

Customer-Based Culture

Question # 9 of 15 Total Marks: 1 

A security measure to stop unauthorized access to documents is: 

Select correct option: 

Backup/restore

Physical access restrictions

Network access control 

None of the given options

Question # 10 of 15 Total Marks: 1 

Which of the following are the two skills associated with being a good listener? 

Select correct option: 

To pay attention and to provide a strong point of view in response to a given message. 

To pay attention and to provide feedback.

To pay attention and to mask your disinterest when necessary. 

To listen to more than one message at a time and to provide constructive criticism. 

Question # 11 of 15 Total Marks: 1 

The term product should be broadly interpreted to encompass: 

Select correct option: 

Information, services, ideas, and issues

Tangible items and issues 

All tangible items 

All intangible items 

Question # 12 of 15 Total Marks: 1 

Customer services are defined as: 

Select correct option: 

Building company image 

Provision of all resources and benefits to customers 

The provision of labor and other resources

Increasing the value that buyer receives for their purchase

Question # 13 of 15 Total Marks: 1 

Which of the following is a special human trait that we need to sharpen and use very often in CRM? 

Select correct option: 

None of the given option

Foresee

Forecast

Forecast and foresee

Question # 14 of 15 Total Marks: 1 

How can complaints provide the firm with great value? 

Select correct option: 

They provide a chance to prove the company is right

They can be a source of information for a company

Resolving those ties up important resources

They offer an opportunity to shed bad customers

Question # 15 of 15

What is the difference between strategy and tactics? 

Select correct option: 

Strategy is formal, tactics are informal

Strategy reflects medium term objectives: tactics reflect long term objectives

Strategy is about major issues: tactics are about minor issues

Strategy is about overall direction: tactics are about ways of getting there

CS101 Online current Quiz

Question # 1 of 10 ( 

Start time: 01:58:03 AM ) 

Total Marks: 1

In a System having many parts to be designed, one should always do the _____ first.

Select correct option: 

Simple part 

Development part 

Quality part 

None of the given 

What step\steps is\are not correct in following sorting algorithm? Step 1 Repeat the following steps while the list is sorted: Step 2 Start with the first object in the list Step 3 Swap it with the one next to it if they are in the correct order Step 4 Repeat the same with the next to the first object Step 5 Keep on repeating until you reach the last object in the list

Select correct option: 

Step 1 

Step 3 and Step 2 

Step 4 

Step 1 and Step 3 

Question # 3 of 10 ( 

Start time: 02:00:06 AM ) 

Total Marks: 1

In programming Software methodology ____________ is also called top down design.

Select correct option: 

Object oriented design 

Structured design 

Flow Chart design 

Use case design 

Question # 4 of 10 ( 

Start time: 02:00:41 AM ) 

Total Marks: 1

Good navigation should be invisible until it is

Select correct option: 

Clicked 

Browsed 

Wanted 

Searched 

Objects are modified with ______ that are associated with that object – e.g. a resize a Window with resizeTo(150, 200)

Select correct option: 

Properties 

Events 

Methods 

All of the above 

Question # 6 of 10 ( 

Start time: 02:03:39 AM ) 

Total Marks: 1

A data value that appears directly in a statement is known as _________

Select correct option: 

Numeric Literals 

String Literals 

JavaScript Literals 

None of the given 

Question # 7 of 10 ( 

Start time: 02:05:00 AM ) 

Total Marks: 1

______ are names used by JavaScript to refer to variables.

Select correct option: 

Identifiers 

Constants 

Objects 

None of the given 

Question # 8 of 10 ( 

Start time: 02:05:51 AM ) 

Total Marks: 1

A ________ and set of ____________ for instructing a computer to perform a specific task is called programming Language.

Select correct option: 

Vocabulary, grammatical rules 

Sequence, related 

Vocabulary, Instructions 

All of above 

Question # 9 of 10 ( 

Start time: 02:06:43 AM ) 

Total Marks: 1

Detailed plan of SW life cycle specifies two things that are the ____________

Select correct option: 

Required resources and expected cost 

Expected cost and budget 

Required resources and expected deliverables 

Time and cost 

Question # 10 of 10 ( 

Start time: 02:07:30 AM ) 

Total Marks: 1

In Analysis of Algorithms ________ generally measured in terms of the number of steps required to execute an algorithm

Select correct option: 

Bandwidth 

Time 

Memory 

Logic functions

Another Quiz:-

Question # 1 of 10 ( Start time: 01:58:03 AM ) Total Marks: 1 

In a System having many parts to be designed, one should always do the _____ first. 

Select correct option: 

Simple part

Development part

Quality part

None of the given

What step\steps is\are not correct in following sorting algorithm? Step 1 Repeat the following steps while the list is sorted: Step 2 Start with the first object in the list Step 3 Swap it with the one next to it if they are in the correct order Step 4 Repeat the same with the next to the first object Step 5 Keep on repeating until you reach the last object in the list 

Select correct option: 

Step 1

Step 3 and Step 2

Step 4

Step 1 and Step 3

Question # 3 of 10 ( Start time: 02:00:06 AM ) Total Marks: 1 

In programming Software methodology ____________ is also called top down design. 

Select correct option: 

Object oriented design

Structured design

Flow Chart design

Use case design

Question # 4 of 10 ( Start time: 02:00:41 AM ) Total Marks: 1 

Good navigation should be invisible until it is 

Select correct option: 

Clicked

Browsed

Wanted

Searched

Objects are modified with ______ that are associated with that object – e.g. a resize a Window with resizeTo(150, 200) 

Select correct option: 

Properties

Events

Methods

All of the above

Question # 6 of 10 ( Start time: 02:03:39 AM ) Total Marks: 1 

A data value that appears directly in a statement is known as _________ 

Select correct option: 

Numeric Literals

String Literals

JavaScript Literals

None of the given

Question # 7 of 10 ( Start time: 02:05:00 AM ) Total Marks: 1 

______ are names used by JavaScript to refer to variables. 

Select correct option: 

Identifiers

Constants

Objects

None of the given

Question # 8 of 10 ( Start time: 02:05:51 AM ) Total Marks: 1 

A ________ and set of ____________ for instructing a computer to perform a specific task is called programming Language. 

Select correct option: 

Vocabulary, grammatical rules

Sequence, related

Vocabulary, Instructions

All of above

Question # 9 of 10 ( Start time: 02:06:43 AM ) Total Marks: 1 

Detailed plan of SW life cycle specifies two things that are the ____________ 

Select correct option: 

Required resources and expected cost

Expected cost and budget

Required resources and expected deliverables

Time and cost

Question # 10 of 10 ( Start time: 02:07:30 AM ) Total Marks: 1 

In Analysis of Algorithms ________ generally measured in terms of the number of steps required to execute an algorithm 

Select correct option: 

Bandwidth

Time

Memory

Logic functions