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Sunday, July 4, 2010

SOLVED MCQs of HRM624 Conflict Management


Question # 1 of 15 ( Start time: 12:36:23 PM ) Total Marks: 1
All of the following are advantages of understanding the other disputant's interests EXCEPT:
Select correct option:
It ensures user doesn’t miss an optimal resolution
It creates greater inflexibility in coming to settlement
It helps user visualize and recognize alternate ways to meet goals
It enables user to evaluate some interests could be met outside the conflict
Question # 2 of 15 ( Start time: 12:37:47 PM ) Total Marks: 1
The attitude that allows for risk taking behavior is known as:
Select correct option:
Trust
Mistrust
Cooperation
Competition
Question # 3 of 15 ( Start time: 12:39:40 PM ) Total Marks: 1
Who are engaged in positional bargaining tends to focus their attention only on the issue represented by the position?
Select correct option:
Agents
Friends
Principals
Disputants
Question # 4 of 15 ( Start time: 12:41:10 PM ) Total Marks: 1
The origin of knowledge-based trust is/are:
Select correct option:
Being well acquainted with one another
Intimate & well-functioning family relationships
Investigation & research or a long-term relationship
All of the given options
Question # 5 of 15 ( Start time: 12:42:34 PM ) Total Marks: 1
Business relationships are made up of all of the following components EXCEPT:
Select correct option:
Balanced, neutral fact-finding & evaluation
Restraint of emotional expression
Explicit, detailed agreements
Informality
Question # 6 of 15 ( Start time: 12:43:34 PM ) Total Marks: 1
In identification of interpersonal conflicts it is necessary to identify the:
Select correct option:
Interests
Disputants
Divergent goals
All of the given options
Question # 7 of 15 ( Start time: 12:44:50 PM ) Total Marks: 1
The faulty perceptions that arise during conflicts are usually thought as:
Select correct option:
Obscure
Obvious
Uncertain
Ambiguous


Question # 8 of 15 ( Start time: 12:46:46 PM ) Total Marks: 1
Conflicts involving __________ matters are more difficult to resolve.
Select correct option:
Personal
Monetary
Intangible
All of the given options
Question # 9 of 15 ( Start time: 12:48:16 PM ) Total Marks: 1
Who said that “It is essential to the sanity of mankind that each should think the other crazy…”?
Select correct option:
Walt Kelly
Neil Johnson
Hillarie Belloc
Emily Dickinson
Question # 10 of 15 ( Start time: 12:48:53 PM ) Total Marks: 1
Which of the following provides a rigorous and clear framework for understanding and appreciating the multiple facets of any conflict?
Select correct option:
Commercial conflict
Conflict resolution
Conflict diagnosis
Systematic conflict

Question # 11 of 15 ( Start time: 12:49:43 PM ) Total Marks: 1
In what type of conflict, the disputant’s duplicate efforts gather information?
Select correct option:
Constructive conflict
Competitive conflict
Cooperative conflict
Destructive conflict

Question # 12 of 15 ( Start time: 12:51:11 PM ) Total Marks: 1
In the final step of conflict diagnosis, disputants put the option into practice which in turn creates a new __________.
Select correct option:
Action
Option
Stimulus
All of the given options

Question # 13 of 15 ( Start time: 12:52:38 PM ) Total Marks: 1
Many conflictive situations have more than one __________.
Select correct option:
Agency conflict
Personal conflict
Interpersonal conflict
Intrapersonal conflict

Question # 14 of 15 ( Start time: 12:53:32 PM ) Total Marks: 1
The parties in conflict believe they have __________ goals.
Select correct option:
Clear
Compatible
Dependable
Incompatible

Question # 15 of 15 ( Start time: 12:54:15 PM ) Total Marks: 1
Being in conflict with the wrong person, would be the:
Select correct option:
Misattributed conflict
Misaligned conflict
Misplaced conflict
Displaced conflict



Question # 1 of 15 ( Start time: 11:05:43 PM )

Total Marks: 1
Which of the following provides a rigorous and clear framework for understanding and appreciating the multiple facets of any conflict?
Select correct option:


Commercial conflict

Conflict resolution

Conflict diagnosis

Systematic conflict

Question # 2 of 15 ( Start time: 11:06:45 PM )

Total Marks: 1
“We have met the enemy and it is us”, quoted by the:
Select correct option:


Ben Okri

Walt Kelly

Mao Zedong

Stuart Hampshire

Question # 3 of 15 ( Start time: 11:07:34 PM )

Total Marks: 1
Ten themes of conflict diagnosis are helpful in:
Select correct option:


Understanding nature of conflict

Making better use of ADR

Resolving conflict

All of the given options

Question # 4 of 15 ( Start time: 11:08:55 PM )

Total Marks: 1
In a conflict diagram the purpose of one tailed arrows is to indicate __________ between participants.
Select correct option:


Communication

Relationships

Participation

Conflicts

Question # 5 of 15 ( Start time: 11:10:17 PM )

Total Marks: 1
Which of the following is often unconscious to be given good performance in every situation?
Select correct option:


Reinforcement

Determination

Confidence

Motivation


Question # 6 of 15 ( Start time: 11:11:01 PM )

Total Marks: 1
Which one of the following mainly shows individuals and their relationships to one another?
Select correct option:


Sociomap

Sociogram

Interception

Determination

Question # 7 of 15 ( Start time: 11:11:47 PM )

Total Marks: 1
Efforts to apply alternative blueprints largely fail because:
Select correct option:


There is little support from others

People lack proficiency in using new tools

People try to use old tools to address alternative blueprints

All of the given options
http://vusolutions.blogspot.com
Question # 8 of 15 ( Start time: 11:13:11 PM )

Total Marks: 1
________________ allows the user to choose the best blueprint and the best tools to handle a conflict well.
Select correct option:


Conflict diagnosis

Commercial conflict

Conflict resolution

Systematic conflict
Question # 9 of 15 ( Start time: 11:13:58 PM )

Total Marks: 1
Which of the following is a disagreement or difference of opinion of two persons or two parties?
Select correct option:


Dispute

Collision

Conciliation

Adjudication

Question # 10 of 15 ( Start time: 11:15:24 PM )

Total Marks: 1
Which of the following is Not a major type of assisted negotiation?
Select correct option:


Agent

Mediation

Nonbinding Evaluation

jNone of the given options http://vusolutions.blogspot.com
http://vusolutions.blogspot.com
Question # 11 of 15 ( Start time: 11:16:55 PM )

Total Marks: 1
Many conflictive situations have more than one __________.
Select correct option:


Agency conflict

Personal conflict

Interpersonal conflict

Intrapersonal conflict

Question # 12 of 15 ( Start time: 11:18:19 PM )

Total Marks: 1
Usually the sources of conflict are __________ and many of them are __________.
Select correct option:


Multiple, hidden

Multiple, obvious

Less than 5, hidden http://vusolutions.blogspot.com

Less than 5, obvious

Question # 13 of 15 ( Start time: 11:19:20 PM )

Total Marks: 1
Being in conflict with the wrong person, would be the:
Select correct option:


Misattributed conflict

Misaligned conflict

Misplaced conflict

Displaced conflict

Question # 14 of 15 ( Start time: 11:20:51 PM )

Total Marks: 1
Which of the following emotion led to more integrative and compromised strategies by the partner?
Select correct option:


Disappointment

Anger

Pride

Guilt

Question # 15 of 15 ( Start time: 11:23:05 PM )

Total Marks: 1
Who said that “It is essential to the sanity of mankind that each should think the other crazy…”?
Select correct option:


Walt Kelly

Neil Johnson

Hillarie Belloc

Emily Dickinson


Conflict Management Latest Solved Online Quiz 03-05-2010
One standing in the shoes of a disputant during an interpersonal conflict, acting for the disputant is called:
Select correct option:




Agent



Principal



Advocate



Stakeholder
________________ allows the user to choose the best blueprint and the best tools to handle a conflict well.
Select correct option:




Conflict diagnosis



Commercial conflict



Conflict resolution



Systematic conflict
Which of the following is the least intrusive of third-party processes?
Select correct option:




Arbitration



Negotiation



Conciliation



Adjudication
__________ is similar to the litigation, except that the law underlying recourse to the process is regulatory.
Select correct option:




Arbitration



Negotiation



Agency adjudication



None of the given options
The extreme form of conflict is violence and violence generally hurts __________.
Select correct option:




Rich parties



Poor parties



Weaker parties



Stronger parties
Which of the following is Not a major type of assisted negotiation?
Select correct option:




Agent



Mediation



Nonbinding Evaluation



None of the given options
Which of the following is the process in which an arbitrator issues an award, but keeps it a secret and destroys it if the disputants reach agreement in a subsequent mediation?
Select correct option:




Mediation Arbitration



Arbitration Mediation



Combine Arbitration



Hybrid Mediation

Question # 1 of 15 ( Start time: 12:36:23 PM ) Total Marks: 1
All of the following are advantages of understanding the other disputant's interests EXCEPT:
Select correct option:

It ensures user doesn’t miss an optimal resolution
It creates greater inflexibility in coming to settlement
It helps user visualize and recognize alternate ways to meet goals
It enables user to evaluate some interests could be met outside the conflict

Question # 2 of 15 ( Start time: 12:37:47 PM ) Total Marks: 1
The attitude that allows for risk taking behavior is known as:
Select correct option:

Trust
Mistrust
Cooperation
Competition

Question # 3 of 15 ( Start time: 12:39:40 PM ) Total Marks: 1
Who are engaged in positional bargaining tends to focus their attention only on the issue represented by the position?
Select correct option:

Agents
Friends
Principals
Disputants

Question # 4 of 15 ( Start time: 12:41:10 PM ) Total Marks: 1
The origin of knowledge-based trust is/are:
Select correct option:

Being well acquainted with one another
Intimate & well-functioning family relationships
Investigation & research or a long-term relationship
All of the given options



Question # 5 of 15 ( Start time: 12:42:34 PM ) Total Marks: 1
Business relationships are made up of all of the following components EXCEPT:
Select correct option:

Balanced, neutral fact-finding & evaluation
Restraint of emotional expression
Explicit, detailed agreements
Informality


Question # 6 of 15 ( Start time: 12:43:34 PM ) Total Marks: 1
In identification of interpersonal conflicts it is necessary to identify the:
Select correct option:

Interests
Disputants
Divergent goals
All of the given options


Question # 7 of 15 ( Start time: 12:44:50 PM ) Total Marks: 1
The faulty perceptions that arise during conflicts are usually thought as:
Select correct option:

Obscure
Obvious
Uncertain
Ambiguous


Question # 8 of 15 ( Start time: 12:46:46 PM ) Total Marks: 1
Conflicts involving __________ matters are more difficult to resolve.
Select correct option:

Personal
Monetary
Intangible
All of the given options

Question # 9 of 15 ( Start time: 12:48:16 PM ) Total Marks: 1
Who said that “It is essential to the sanity of mankind that each should think the other crazy…”?
Select correct option:

Walt Kelly
Neil Johnson
Hillarie Belloc
Emily Dickinson


Question # 10 of 15 ( Start time: 12:48:53 PM ) Total Marks: 1
Which of the following provides a rigorous and clear framework for understanding and appreciating the multiple facets of any conflict?
Select correct option:

Commercial conflict
Conflict resolution
Conflict diagnosis
Systematic conflict


Question # 11 of 15 ( Start time: 12:49:43 PM ) Total Marks: 1
In what type of conflict, the disputant’s duplicate efforts gather information?
Select correct option:

Constructive conflict
Competitive conflict
Cooperative conflict
Destructive conflict



Question # 12 of 15 ( Start time: 12:51:11 PM ) Total Marks: 1
In the final step of conflict diagnosis, disputants put the option into practice which in turn creates a new __________.
Select correct option:

Action
Option
Stimulus
All of the given options


Question # 13 of 15 ( Start time: 12:52:38 PM ) Total Marks: 1
Many conflictive situations have more than one __________.
Select correct option:

Agency conflict
Personal conflict
Interpersonal conflict
Intrapersonal conflict



Question # 14 of 15 ( Start time: 12:53:32 PM ) Total Marks: 1
The parties in conflict believe they have __________ goals.
Select correct option:

Clear
Compatible
Dependable
Incompatible


Question # 15 of 15 ( Start time: 12:54:15 PM ) Total Marks: 1
Being in conflict with the wrong person, would be the:
Select correct option:

Misattributed conflict
Misaligned conflict
Misplaced conflict
Displaced conflict

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