CS507 Assignment No. 2 Announced

(Due Date: 10/11/2010)

Question 1:

Give at least 2 examples of each type of system. [5 marks]

1. Transaction processing systems
2. Office Automation Systems
3. Knowledge Work Systems
4. Decision Support Systems
5. Management information systems

Question 2:

How an Information system can help to meet call centre challenges? [5 marks]